To resolve a broken ribbon in the HDP5000:
The way of resolving card jams will depend on where in the printer has occurred, but in most cases, it will occur in the flipper area, the smart card encoding area, lamination area or the retransfer printing area.
To calibrate the HDP6600’s ribbon sensors:
To calibrate the HDP6600’s film sensors:
In our video below, the HID video shows you how to correctly carry out a thorough cleaning cycle of your HDP6600 including demonstrating how to prepare it, clean the rollers, cleaning the print head and cleaning the outside of the printer.
If you need to adjust the print head power of your HD66000:
To enable lamination on the HDP6600:
To enable dual-sided printing:
Sometimes you may suffer from an incomplete transfer on the first few cards of a print run. To resolve this:
By carrying out the above steps, you should resolve the problem.
To update the driver and firmware on the FargoHDP6600, you’ll have to download them using the Fargo Workbench Utility. You can download that here: https://www.hidglobal.com/workbench
You can find the latest HDP5000 driver here: https://www.hidglobal.com/drivers/19098
You can find the latest HDP5000 firmware here: https://www.hidglobal.com/drivers/19098
After you’ve downloaded the files:
Printer downtime can quickly escalate from a slight inconvenience to a business-critical issue. That’s why Digital ID offers best-in-class support packages to meet the requirements of all our customers. In-house technical experts are on hand to solve your problem, big or small.