To resolve a card jam:
To avoid card jams recurring, it’s essential you clean your printer regularly. This will reduce dust and debris – two things that commonly cause card jams. If it keeps occurring after a thorough clean, check your cards: they can quite easily pick up dirt and debris too.
To stop your ribbon breaking while printing with a DTC1250e, you should:
If all this has been carried out and your ribbon continues to break, try reducing the printhead power. You can do this by following the steps outlined further down this page.
To update firmware on the Fargo DTC1250e, download the latest versions from the Fargo Workbench Utility application. If you need to install it, you can download the file at: https://www.hidglobal.com/workbench
To clean the printer using a cleaning card, enter the ‘Clean Printer’ within the ‘Printer Preferences’ window. Click ‘Clean’ and the card will be pulled into the printer. This kind of clean is designed to clean the platen and the card feed rollers inside the printer.
To adjust the print head power, go to your ‘Devices and Printers’ folder, right-click on the Fargo DTC1250e and click on ‘Printing Preferences’. Once the window opens, click into the ‘Image Colour’ tab and adjust the slider bar for Dye-Sub Intensity as required. Click ‘OK’ to save any changes.
To calibrate the ribbon sensors:
This is a relatively common error when printing with the DTC1250e. You can solve it by:
To enable dual-sided printing on an equipped DTC1250e: