Some printers will also attempt to solve the card jam without you even having to lift the printer’s lid. For example, on Magicard printers, you simply need to press the corresponding button as directed by the printer and the printer will attempt to eject the card. A simple fix indeed.
3. Solve the card jam manually
If your printer cannot solve the card jam on its own, the first thing you should do is consult your printer’s user manual. More sophisticated printers have error codes that let you know the exact location of the jam, and these will be listed in the manual. Some jam locations are more obvious than others.
For example, if your printer has an input hopper, it’s common for the rollers that allow the card to move freely into the printer to block the card’s path. To solve this, simply remove the hopper and remove the jammed card.
On the other hand, if the jam is located in a deeper module of the printer, you will need to use the manual advance wheels located in the printer to move the card along its path and eject it.
The process for this will again vary depending on the make, model and type of your printer, and you should refer to your user manual or find more details in our technical support section for further advice on how to do this without damaging your printer.