How to clean the Fargo DTC1500 ID card printer

Keeping your Fargo DTC1500 ID card printer clean is essential to ensure it works as it should and your cards print to their optimum quality. The video below shows you how to carry out a thorough clean. 

Before you get started, you will need a cleaning card that is part of the Fargo 89200 printer cleaning kit. Once you’ve got one to hand, simply click play on the video below for the video walkthrough.

How to clean the Fargo DTC1500 Card Printer

Step 1 - Remove any cards

Before cleaning, open the input hopper and remove any cards.

Step 2 - Remove the printer ribbon and the cleaning roller

Open the ribbon drawer and remove the printer ribbon and cleaning roller. Remove the cleaning roller and then undo the grey clip holding the ribbon in place. Once complete, replace the drawer into the printer. 

Step 3 - Get your cleaning card ready

Remove the larger adhesive strips from the cleaning card. If your printer features a magnetic encoder, ensure you leave the thinner strip in place. 

Step 4 - Place the cleaning card in the input hopper

Place the cleaning card in the input hopper and turn the printer on. 

Step 5 - Go to 'Devices and Printers'

On the computer your DTC1500e is connected to, go to the ‘Devices and Printers’ folder, and right-click on ‘DTC1500e Printer’. Click on ‘Printing Preferences’ and select the ‘Toolbox’ button. 

Step 6 - Select 'Clean Printer'

Within the Toolbox, select the ‘Clean Printer’ tab and click the ‘Clean button’.

Step 7 - The cleaning card will be fed into the printer

The cleaning card will be fed into the printer and the cleaning cycle will run. 

Step 8 - Reinsert the ribbon, cleaning roller and cards

Remove the ribbon drawer and carefully put the printer ribbon and cleaning roller back into position. Close the ribbon drawer. Your DTC1500 is now clean and ready for use. 

Need more help?

If cleaning your printer doesn’t solve your problem, you can find more troubleshooting tips in our Fargo technical support page. 

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