The Datacard SD360 card printer needs to be cleaned regularly with a cleaning card to ensure print quality remains consistently high. Below, we talk you through the process of carrying out a standard clean using the 552141-002 Datacard cleaning cards.
Power on the printer and remove the print ribbon cartridge as shown below, then close the cover again.
Open the input hopper and remove any plastic cards that may still be in the printer.
Open the cleaning card package and remove the cleaning card. Now load it into the hopper.
Remember, it’s important to carry out the clean quickly at this point, because the cleaning card dries out quickly once it is out of its packaging.
Datacard printers have an LCD menu system. Begin when the printer displays ‘Ready’ and the ‘User’ button is showing a steady green (A).
Press the ‘User’ button and ‘Suspended’ will display on the screen (B).
Press ‘Enter’ to enter the menu system and enter the Maintenance menu by pressing ‘Enter’ when Maintenance displays on the screen.
‘Cleaning Card’ will now appear on the display (A). When ‘Start’ appears press ‘Enter’ again (B).
If you’ve not already inserted the cleaning card into the input hopper, you’ll be prompted to do it now (C).
The printer will eject the cleaning card after the cleaning cycle has finished.
Now you need to place your plastic cards back in the input hopper, reinstall the ribbon cartridge and close the printer cover making sure it latches properly. Your SD360 has now sucessfully cleaning.
If you need more assistance carrying out a print head clean or cleaning your printer hasn’t resolved the problem, you should refer to our Datacard technical support section for troubleshooting tips and printer manuals.