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Digital ID customers benefit from ID Care, which gives them access to FREE email support for the lifespan of their ID card printer, software or related product. This means you get direct access to our professionally trained experts who have decades of experience working with customers across a broad range of sectors. We’re always happy to help, even if your product wasn’t purchased through Digital ID. Please note, however, that charges will apply and that your support request may be deferred depending on our support team’s workload.
We endeavour to reply to all queries as quickly as we can, but please note our support staff are available from 9am to 5pm Monday to Friday.